Refund policy

At Mr. Hartakji , customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

• You may request a return within 3 days of receiving your order.
• To be eligible, items must be:
  
• Unused and in the same condition you received them
• In the original packaging
• Accompanied by a receipt or proof of purchase
• 
  
• Certain items may be non-returnable for hygiene reasons (e.g., personal care items).

Refunds

• Once we receive and inspect your returned item, we will notify you of the status of your refund.
• Approved refunds will be issued to your original method of payment.
• Refunds may take up to 5-7 business days to appear depending on your bank or payment provider.

Late or Missing Refunds

If you haven’t received a refund yet:

Contact us again 

Exchanges

We replace items only if they are:

• Defective
• Damaged
• Incorrect upon arrival
  To request an exchange, contact [ mrhartakji@gmail.com ] with your order number.

Return Shipping

• Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.
• Return shipping is non-refundable.

For any questions, contact us at mrhartakji@gmail.com